Answered By: Brianna Melton
Last Updated: Apr 20, 2015     Views: 60

If you are unable to remember your WaveNet username, you will need to contact the OIT Help Desk at 843-349-5340. If you are unable to remember your WaveNet password, first try the Forgot Password option by clicking on the Forgot Password link right under the log-in box. You will be prompted to answer the security questions that you set up the first time you logged in to WaveNet. If the questions are answered correctly, you will be able to re-set your password. If you are not able to answer your security questions correctly or do not have your security questions set up, you will need to contact the OIT Help Desk at 843-349-5340 to retrieve your password. 

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